» Support

Easy and helpfull support, a thing that's a need for every company with customers all over de world. With different ways to communicate IWO Group will always give you quick answers on even difficult questions. A team of technical people that can solve every problem will assist you with all your questions.

Communication, a strong word for what our most important issue is. As an e-commerce it is important to keep up the good working. Changing words from customers to us is always in English or Dutch, the customer may chooses themself.

Our main goal on support is to help you with any question you might have in 24 hours - not only on Monday till Friday, but 24/7. The quickest way to get an answer on you question is by using your online helpdesk.


New Jobs
Time by time IWO Group invites new people for there sollicitation in our company. Of course, only good skilled professionals can get a job in our team. Our support team grows month after month. Keep your eye on the jobs section under "Partners'. Who know there's something for you!

New: PHPLiveSupport
We have implemented PHPLiveSupport in every devision website of IWO Group. Now, you can talk to us in a real time chat session. Just click the button below to see if anyone is available!


Support by E-mail
For all your questions, you can contact us by e-mail. However we don't prefer it this way, we will answer sales-related messages. This can be done by mailing to: sales@iwogroup.com

Support by Online Helpdesk
This is the easiest way to get support. You can leave a ticket in our system wich will be answered very quick. You can find the helpdesk at: http://www.iwosupport.be

Knowledge DB and FAQ
Each departement (as far as it's needed) has is own FAQ, Frequently Asked Question. Most of the time you can find a quick answer on your question in these pages.
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